External Links

For convenience the Dashboard includes the ability to configure and store links to other hosted applications or any external web-site so they can be easily opened from the Dashboard, without entering any additional details.

Configure External Links

Links are managed (added, edited or deleted) in the External Links dialog available from Settings > Configure External Links.

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Add a link

To add a link to another external application or web-site, select New then enter the following information.

Detail

Note

Name

The name of the External Link as it will appear in the Dashboard.

URL

The full address of the web-site or application that is the target of the link.

Force HTTPS

Where enabled this options ensures the link is opened using a Secure Socket Layer (SSL) connection

Method

The method used to pass the parameters in the link.

  • POST: Sends the parameters and their values in the request, as such they are hidden from the user
  • GET: Sends the parameters and their values in the query sting, as such they are visible in the address bar of the browser

Parameters

Where  the External Link requires additional information -  for example usernames, passwords and send actions to the external web-site or application - these can be setup here.

Up to five parameters may be configured and for each required parameter enter its Name and Value

When executing the link these details are passed to the external application or web-site using the selected Method.

Where the entered Parameter Name relates to a password - for example pass, passwd or password - as a security precaution this is obfuscated in  the Dashboard when saved so it is not visible when revisiting the dialog.

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After configuring the External Link information select Save to apply the changes then Close to exit out of the dialog.

Use External Links

To execute the a link click the External Links drop-down above the north pane of the Dashboard and select the required link which opens in a new tab or windows (depending on browser settings).

Please be aware that once configured the entered External Link is available to all staff level Dashboard users. As such we would suggest caution when entering login credential that relate to a particular individual.

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The following is an example of the format the External Link will take where Force HTTPS is enabled, the Method is GET and the entered Parameters names are user and.password

https://URL/?user=USERNAME&password=PASSWORD

Edit an External Link

Select the target link in the Configure External Links dialog (Settings, Configure External Links), amend the details as required and click Save to apply the changes then Close to exit out of the dialog.

Delete External Links

Select the target link in the Configure External Links dialog (Settings, Configure External Links) and Delete to remove. Click Save to apply the changes then Close to exit out of the dialog, accepting any confirmation dialogs when prompted.

Dashboard user access to, and usage of this feature is dependent upon the permissions associated with their role.

Although we have provided the mechanism to open external applications and web-sites, we are not responsible for the content of these external applications and web-sites. It is the customer’s responsibility to verify the integrity of any external application or web-site.