Remote Monitoring & Management Help

Integrate with existing MSP Manager account

If you already have an MSP Manager account, this can be easily integrated with the Monitoring Dashboard.

Disable any current PSA integrations

The Monitoring Dashboard only supports a single PSA integration, as such you must uninstall the integration for any currently integrated PSA product before enabling MSP Manager.

  1. Go to Settings > PSA Integration > Uninstall
  2. Enter the Password of the account you have logged into the Dashboard under to confirm

Enable integration with existing MSP Manager account

To setup the integration with your existing MSP Manager account:

  1. Go to Settings > PSA Integration > Setup
  2. Select MSP Manager
  3. Enter the email address of the MSP Manager account owner in Existing MSP Manager Accounts
  4. Next to continue and follow the instructions to link your MSP Manager instance to the Monitoring Dashboard.

mspm_link_existing