Remote Monitoring & Management Help

Feature Columns

Rather than check the details for each individual device from the Summary tab, the north pane columns are incredibly useful in providing at-a-glance view of the enabled features and alerting behavior across multiple devices.

This is accessed via the Columns menu above the north pane and enable the required feature. Once enabled additional columns appear on the Dashboard to indicate the status of the feature.

show_columns

The following indicators are used on the Dashboard for each selectable column.

Servers and Workstations

Column

Icon or text

Email Alert

email_fail

SMS Alert

sms_fail

Client

Client name

Site

Site name

Operating System

Operating System details

Description

Entered during installation or device name if installed with the Site Installation Package.

PSA Integration

mspm

MSP Manager

servicedesk_icon

MAX Service Desk

autotask_icon

Autotask

connectwise_icon

ConnectWise

clip1102

PSA Mapped Device

Patches Pending

clip0314

TeamViewer

teamviewer_icon

Take Control (TeamViewer)

tv_icon

Remote Background

rbm_icon

Backup & Recovery

backup_check_icon

Managed Antivirus - Bitdefender

mav_bd_icon

Managed Antivirus - VIPRE

mav_vipre_check_icon

Web Protection

web_protection_icon2

System Tray Application

systray_agent_icon

Maintenance Mode

traffic

To ensure the Dashboard north and south panels precisely match the requirements you can re-order the columns into whichever order you prefer. Simply drag the column to its new location and drop to apply.

Visit Dashboard Iconography for a list of the icons used in the Dashboard.

These settings only apply to the current Dashboard session. They reset when the browser reloads.