Remote Monitoring & Management Help

Enable MSP Manager Integration

Log into the Dashboard using an account with PSA Integration permissions enabled. This includes Superusers or the Agent Key (where Dashboard access is enabled).

Disable any current PSA integrations

The Monitoring Dashboard only supports a single PSA integration, as such you must uninstall the integration for any currently integrated PSA product before enabling MSP Manager.

  1. Go to Settings > PSA Integration > Uninstall
  2. Enter the Password of the account you have logged into the Dashboard under to confirm

Enable MSP Manager

To setup the integration go to:

  1. Go to Settings > PSA Integration > Setup
  2. Select MSP Manager
  3. Next to continue and create your MSP Manager instance
  4. Finish to close the dialog and open the MSP Manager welcome page

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