Remote Monitoring & Management Help

Disable or Enable Agent Key user Dashboard access

As a security measure we have included the option to disable or Enable Agent Key user Dashboard access at the bottom of the Users dialog. When disabled this limits Staff Dashboard access to Superuser, Administrator, Standard level (including Classic) or where the user has a custom role, although the Agent Key can still be used for Agent installations.

  1. Log into the Dashboard under an account with Users permissions enabled (for example SuperUser)
  2. Go to Settings > Users > User Accounts
  3. Untick Enable Agent Key user Dashboard access
  4. Save and enter the password you have logged into the Dashboard under to confirm

When disablingEnable Agent Key user Dashboard access please ensure there is login setup with Users permissions enabled (for example a Superuser level or custom role with Users enabled) so access to the Users dialog can be maintained.

Disabling the Agent Key access to the Dashboard does not affect Agent uploads.

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