Disable Default Features

Where Patch Management, Take Control or Remote Background Management are enabled on a Device it cannot be classed as Asset Tracking Only. These features are disabled from the Dashboard.

Multiple Devices

Patch Management

  1. Log into the Dashboard
  2. Go to Settings > Patch Management > Settings
  3. Select the Entity in the left tree (all Servers or Workstations down to individual Clients and Sites)
  4. Change Setting to Off
  5. Click OK to save and apply

Take Control

  1. Log into the Dashboard
  2. Go to Settings > Take Control > Settings
  3. Select the Entity in the left tree (all Servers or Workstations down to individual Clients and Sites)
  4. Change Setting to Off
  5. Click OK to save and apply

Remote Background Management

  1. Log into the Dashboard
  2. Go to Settings > Remote Background Settings
  3. Select the Entity in the left tree (all Servers or Workstations down to individual Clients and Sites)
  4. Change Setting to Off
  5. OK to save and apply

Individual Device

  1. Right-click on the device in the north pane (or from the Edit drop-down)
  2. Select Edit Server or Edit Workstation
  3. Go to Patch Management
  4. Choose Off from the Settings drop-down, or Use Parent where the device's parent setting is Off
  5. Go to Remote Access
  6. In Take Control Settings select Off from the Settings drop-down, or Use Parent where the device's parent setting is Off
  7. Go to Remote Background
  8. Choose Off from the Settings drop-down, or Use Parent where the device's parent setting is Off
  9. Click OK to exit and save changes

If a device with Patch Management, Remote Background Management or Take Control enabled is turned off, it will incur a monitoring fee until removed and updated within the Dashboard. For example, if a feature is turned off and the device is Offline, the device will be charged until the removal process is completed and reported back to the Dashboard.

What do you want to do?