Remote Monitoring & Management Help

Details, Devices, Clients, Features, Checks and Tasks sections

To select (or deselect) all items in a column or row, simply click the column or row heading.

Details

Filter Name

Enter a name to identify the filter on the Dashboard (required)

Filter Description

Provide information on the scope of the filter (optional)

Devices

Filter by Device Type and Status

Select the device types and states displayed on the Dashboard when the filter is applied.

Device Types

Server | Desktop | Laptop

Status

Online | Offline | Reboot Required | Overdue (Server only)

Filter by Operating Systems

Begin typing the Operating System name to return suggestions.

To view all available Operating Systems, click in the box then press the down button on your keyboard.

Select the target Operating Systems to add

Clients

Filter by Clients and Sites

Choose the Client and Site combinations from the drop-down.

The entered search term is queried against both the Clients and Sites.

Remove

Click the trash can icon to remove a Client and Site from the selection

Features

Filter by Feature

Features and states displayed on the Dashboard when the filter is applied.

Feature

Managed Antivirus | Patch Management | Web Protection | Backup & Recovery | Remote Background Management | Take Control | TeamViewer | System Tray

States

Active | Not Installed | Pending | Deactivating | Reboot Required | Install Failed | Not Compatible

Feature Filter Exclusions - Linux and pre-Windows 8.5.0 Devices

When creating a custom filter, please be aware that selecting any status in the Feature tab (including Not Installed or Not Compatible) will result in the exclusion of Linux and pre-Windows 8.5.0 Devices from views using this filter.

If you wish to include Linux and pre-Windows 8.5.0 Devices in your custom filter, please leave the Feature selections blank.

Checks

Filter by Checks

Begin typing the Check name to return suggestions.

To view all available Checks, click in the box then press the down button on your keyboard.

Select the target Checks to add

Check

Displays name of the selected Checks

States

OK | Failed | Cleared | New

Remove

Click the trash can icon to remove a Check from the selection

Tasks

Filter by Automated Tasks

Begin typing the Task name to return suggestions.

To view all available Tasks, click in the box then press the down button on your keyboard.

Select the target Tasks to add

Task

Displays name of the selected Task

States

State

Includes the states:

OK

Started

Failed


New

Awaiting First Run, Awaiting Synchronization

Remove

Click the trash can icon to remove a Task from the selection