Remote Monitoring & Management Help

Database Monitoring

We provide a suite of easy to use and quick to install Database Monitoring tools so you can monitor critical events around a broad range of industry standard databases.

With these tools if problems occur, you know about them fast and can resolve them quickly minimizing business impact from outages. Putting you firmly in control of events that may impact database applications.

MySQL

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The MySQL Check monitors key MySQL (v5.0 and above) performance indicators - concurrent open connections,  memory pages flush wait time, slow queries execution, etc - generating an Alert where any of these settings exceed the threshold value.

Windows Services

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The Windows Service Check monitors the state of the specified Windows Service generating an alert when any problems are discovered, for example whether the specified application’s service is stopped, in the process of stopping or is not accessible.

When configuring the check the usual suspects are automatically populated but any service on the server may be monitored.

The Agent incorporates the option to restart a service when it is in the "stopped" state (either stopped unexpectedly or stopped manually) to ensure that all essential services are running. (Services that have been disabled will not be restarted).

Linux Daemons

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The Linux Daemon Check monitors the state of the specified daemon generating an alert when any problems are discovered, for example whether the specified application’s service is stopped, in the process of stopping or is not accessible.

The Agent incorporates the option to restart a daemon when it is in the "stopped" state (either stopped unexpectedly or stopped manually) to ensure that all essential daemons are running. (Daemons that have been disabled will not be restarted).

OS X Daemons

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The OS X Daemon Check monitors the state of the specified daemon generating an alert when any problems are discovered, for example whether the specified application’s service is stopped, in the process of stopping or is not accessible.

Network Services (TCP/IP)

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The TCP Service Check [Windows | Linux] generates an alert when any specified port on an ISP, internal server or external network is either open or closed depending upon the check configuration.

For example our customers monitor the Ports used by Microsoft SQL: 1433 (Microsoft SQL Server) and 1434 (Microsoft SQL Monitor).

To ensure this check is as versatile as possible we have included a drop-down list containing a number of popular preconfigured Ports and additional ones may be added if required.  Simply configure the check assigning a descriptive name and enter the hostname or IP address you wish to query then enter the Port number in the Port box.

File Size

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The File Size Check allows you to monitor the size of a group of files, folders (and subfolders) generating an alert when the size of the group is greater or less than the specified threshold and is available as a 24x7 Check for critical files and folders, and as a Daily Safety Check, for non-essential files and folders.

Simply add the required files and folders to the check then enter the threshold figure to begin monitoring.

For example our customers may monitor all MDF and LDF files found in the Microsoft SQL Server (normally C:\Program Files\Microsoft SQL Server) and add exclusion for any temporary tempdb.mdf and tempdb.ldf files.

Simply add the required files and folders to the check then enter the threshold figure to begin monitoring.

Log File

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The Log File Check [Linux | Mac] scans through the specified log file generating an Alert where the entered text is discovered and can be used to report back information from the database logs.

Scripting

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From Agent 8.2 onwards custom Scripts can be created to monitor the application and applied as 24x7 or Daily Safety Check Script Checks [Windows | Linux | Mac] or Automated Tasks [Windows] For example the default SQL Queryscript which can run a query on an SQL database.