Remote Monitoring & Management Help

Create Server and Workstation "Checkless" Monitoring Templates

A Monitoring Template without Checks or Automated Tasks set to the default 24x7 frequency is required, as the system "Asset Tracking Only" template is only available for selection when installing the Agent.

  1. Log into the Dashboard
  2. Go to Settings
  3. Monitoring Templates
  4. Manage Templates
  5. Click Add
  6. Select Add Server Monitoring Template
    1. Enter an identifier Template Name (for example, Checkless Server)
    2. Ensure Active is ticked
    3. Do not configure Checks, Automated Tasks or change any other setting (including frequency).

      Where Checks or Automated Tasks are added or the default frequency changed, the device becomes chargeable.

    4. OK to save
  7. Add Workstation Monitoring Template.
    1. Enter an identifier Template Name (for example, Checkless Workstation)
    2. Ensure Active is ticked
    3. OK to save
  8. Close to exit and save