PSA Ticket Management

PSA Tickets are managed on the Dashboard through the Outages tab.

Select the target outage then from the right-click context menu or PSA Ticket Actions drop-down choose the required action.

Please note that the available options depend on the outage's PSA Ticket status:

An error message containing information on the cause of the issue is displayed when there is a problem executing the requested action. For information on PSA Ticket problem reporting please visit the section: PSA Ticket Problem Reporting