Remote Monitoring & Management Help

Comparison of features

What is the difference between Server Agent Mode and Workstation Agent Mode?

Feature

Server Agent Mode

Workstation Agent Mode

Operating Systems

Windows 2000

Windows 2003 (SBS)

Windows XP

Windows Vista

Windows 2008 (SBS)

Windows 7

Windows XP

Windows Vista

Windows 7

24x7 Frequency (Pre-Agent 10)

Five or fifteen minutes

Thirty or sixty minutes

24x7 Frequency (from Agent 10)

Five, fifteen, thirty, sixty or one hundred and twenty minutes.

Five, fifteen, thirty, sixty or one hundred and twenty minutes.

24x7 Checks

Disk Space Check

Performance Monitoring

Ping check

TCP Service check

Web Page check

Windows Service Check

SNMP Check

Bandwidth Monitoring Check

File Size Check

Event Log Check

Script Check

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

No

No

No

No

Yes

Yes*

No

Yes

Yes

Yes

Yes

Daily Safety Checks

Antivirus Update Check

Backup Check

Drive Space Change Check

Exchange Check

Failed Login Check (Hacker Check)

Physical Disk Check

Critical Events Check

SNMP Check

File Size Check

Event Log Check

WSUS Check

Script Check

Yes

Yes

Yes

Yes

Yes**

Yes

Yes

Yes

No

Yes

Yes

Yes**

Yes

Yes

Yes

Yes

Yes

No

Yes

Yes

Yes

Yes*

Yes

Yes

No

Yes

Automated Tasks

Yes

Yes

Data Overdue Alerts

Yes

No

Dashboard Controls

Yes

Yes

Remote Agentless Scans***

Yes

No

Email Alerts

Yes

Yes

SMS Alerts ^

Yes

Yes

Features (please refer to Supported Operating Systems: Windows for system requirements)

Network Discovery Agent

Yes

Yes

Backup & Recovery

Yes

Yes

Managed Antivirus (Bitdefender or VIPRE)

Yes

Yes

Patch Management

Yes

Yes

Remote Background Management

Yes

Yes

System Tray Application

Yes

Yes

Take Control (TeamViewer or SolarWinds)

Yes

Yes

Web Protection

Yes

Yes

* localhost only

** if available on device

*** [deprecated] Agentless Scan and MiniAgent are no longer available in Agent 8.6 or later.

^ SMS Alerts are available for workstations from Dashboard 6.38.