For the user to manage MAX Links (with Sites and Devices) they should have MAX Integration Privileges.
User without this privilege are unable to link or unlink Dashboard Sites and Devices in CommitCRM and although they can open the MAX Links Management Window this is in read-only mode.
The following steps outline adding MAX Integration Privileges to a user:
- From the Employee's window select the Employee tab and find the user's Privilege Group
- To check the associated privileges go to File, Users & Privileges, Privileges
- Select the relevant group from the Privileges Group drop-down and ensure the RMM-Zenith, MAX Integration privilege is selected
- Close once complete