Remote Monitoring & Management Help

Configure Login

To update the administrative account password held in the Dashboard and associated with the integration. For example if the password was changed in Autotask.

  1. Go to Settings > PSA Integration
  2. Click Configure Login


Updating Autotask Credentials

Password: configurable post-setup
Username: non-configurable post-setup

To change the Autotask username post-integration, you must first uninstall then setup the integration.