Remote Monitoring & Management Help

Software

Various technologies are used to retrieve the Software information from the device, for example in Windows use a combination of a Registry and WMI scan.

Once this information is uploaded to the Asset Tracking Dashboard it is displayed under the Software tab which lists its Name and where available the Version number along with the installation Date/Time.

Any detected modifications to the software are indicated by the pencil icon whilst the trash can represents a deletion.

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In addition to the Asset Tracking Dashboard, the software information for each device is also available under the Assets tab when selecting the device when in the Monitoring and Management Dashboard. Click the Software button for the required information.

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The Modification Report available from the Asset Tracking Dashboard Reports menu provides more detailed information on the history of changes to Windows devices at the Client.