Remote Monitoring & Management Help

Mailbox History

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Mailbox History includes a range of information on the mailboxes size and charts usage over the selected period. Simply click on the dates to change the range.

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The graph displays the MB usage per day for the selected indicators with the table listing the Name, Email and percentage % Change for all mailboxes.

In addition to the default indicators total usage, average usage as well as statistics for the user with the maximum and minimum totals clicking on a mailbox in the table adds the option to display that specific user’s history over the month.

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Toggle any item in the graph’s legend to show or hide its data in the graph, when deselected the indicator is grayed out in the legend.

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The following option is available for this section.

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Option

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Print

Opens the Users tab of the Dashboard in a new window ready for printing

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Refresh

Click to refresh the data in the selected tab

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Alert

The notification alert button provides a visual indicator of the number of issues currently affecting the service requiring your attention and is based on the current highest severity level.

Click the alert button to display information on all of the unresolved problems of this severity type and select the issue link to open the Notifications tab focused on these specific messages.

Once finished in the notification alert dialog select X to close.

Please note that the notification alert reflects the current highest level of severity. For example if the notification alert displays one critical issue, after resolving this issue any warning level messages are then displayed.

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