Remote Monitoring & Management Help

Configure one-time administrative access to Google Apps

App Control is used to manage Google Apps directly from the Dashboard. This requires administrative level access to the relevant Google Apps account with this configured through a one-time setup carried out on a per-Client basis.

Where Google Apps is already integrated for a Client this is setup via the Edit Service option the first time you login to the Dashboard after the update to App Control 1.39 (released 20150305); whilst for new Google App integrations this step is included as part of the setup procedure when clicking on Create Account.

Whether amending an existing Client or setting up a new integration the first step is to login to the Google Admin Console (for example: https://www.google.com/a/cpanel/<YOURDOMAIN.com>/) with an Apps for Business account (please do not use a personal account).

It is imperative that you login to the Google Admin Console before performing the required action for the Client on the Dashboard.

After logging into the Google Admin Console open the Dashboard to either edit a Client’s existing service or setup a new integration for a Client. Once completing the required Dashboard action a new browser tab opens at Google's Request for Permissions page for administrative access authorization to take place.

Please note, this configuration option reflects changes made by Google governing API access to Google Apps at an administrative level and supersedes the previous Enable API access in the Google Admin Console.

Edit an Existing Service

This step must be performed for each Client where Google Apps was setup prior to the release of App Control 1.39 and is a one-time setup step required to continue using the integration.

  1. Navigate to the Services tab on the Dashboard
  2. Select the Client in the north panel.
  3. Where an update is required for the Client the Edit Service dialog automatically opens in the Google Apps Adapter tab displaying the following message:
  4. You need to allow additional one-time access to your Google account. Click Update to enable access.
  5. Enter the currency and cost details then click Update
  6. This opens Google’s Request for Permissions page in a new browser tab.
  7. The Google Apps Adapter dialog is also accessed by double-clicking on the Google Apps Client in the north panel or highlight the Client and from the Service drop-down select Edit Service.

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Add a Service for a Client

Select Google Apps for the Client

  1. Navigate to the Services tab on the Dashboard
  2. Click Add Service from the drop-down and choose Google Apps
  3. Enter the Currency Type and monthly Cost per user
  4. When you click Create Account this opens Google’s Request for Permissions page in a new browser tab.

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Request for Permissions

Clicking Update or Create Account opens a new browser tab to a Google web page which lists the forms of access requested by our API.

Important: Please be aware that the browser may block the pop-up dialog.

If this is the case, allow the pop-up, return to the Dashboard and follow the above steps again to Edit an Existing Service or Add a Service for a Client.

Before clicking Accept - after reading both the API terms and the required access levels - we would strongly suggest checking that you have logged into this page as the correct Google user for the Client’s Google Apps - with the logged in user displayed in the top right corner of the page.

If this user is incorrect please select Cancel to leave this page, rather than click the browser or tab’s exit button (x).

Access Type

More Info

Manage your contacts

View and manage your Google Contacts

View and manage the settings of a Google Apps Group

View and manage the settings and permissions for a Google Apps Group

Manage the email settings of users on your domain

View and manage the email settings of users on your domain

View and manage the provisioning of groups on your domain

Provision and delete groups on your domain

View and modify details (e.g., members) and metadata (e.g., login details) of groups on your domain

View and manage organization units on your domain

Create and delete organization units

View and modify metadata (e.g., name and description) of organization units

View usage reports of Google Apps for your domain

View reports of how users are using Google Apps within your domain (e.g., number of users and quantity of emails sent by each user)

View audit reports of Google Apps for your domain

View audit reports of admin and user activity for Google Apps within your domain (e.g., password change events and document view events)

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