Remote Monitoring & Management Help

Default Alerting Policy

The Dashboard includes the facility to configure the default alerting behavior for newly added Checks and when used in conjunction with Monitoring Templates it ensures that not only the Check configuration, but also the alerting mechanism match your requirements.

The following icons are used to represent the alert types:




Email Outage - Check Failure


Email Recovery - Check Passed


SMS Outage - Check Failure


SMS Recovery - Check Passed

  1. Log into the Dashboard
  2. Settings
  3. Alerts
  4. Alert Policy
  5. Server Alerts or Workstation Alerts to lists all available Checks based on Operating System and frequency
  6. Enable (or disable) the Alert type box(es) against the appropriate Checks to configure the alerting behavior for newly added Checks
  7. Once configured these settings will only apply to newly installed devices or newly added Checks, to roll these default configurations out to existing Checks and replace their current settings:
    1. Enable the tickbox under the Update column against the required Check
    2. Click Apply
  8. OK to save and apply

Alert Policy and Edit Alert Policy

new_settings_alerts new_alert_server_default

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