Remote Monitoring & Management Help

Windows Monitoring Agent Installation

Release Candidate and General Availability Agents

We normally provide two version of the Monitoring Agent from the Dashboard:

  • Release Candidate (RC) : Extensive testing goes into each Release Candidate before it is made available for download but users should be aware that there may be minor bugs.
  • General Availability (GA) : The latest production Agent release.

Agent Installation Options

The Agent is installed in one of three ways:

To ensure Check and Automated Task consistency across the monitored devices (as well as reduce installation time) Agents may be deployed using Dashboard configured Monitoring Templates.

The Agent Settings are configured post-installation from the Dashboard or in the Agent console, available from the device's Start menu.

A breakdown of supported Operating Systems is available from Supported Operating Systems: Windows.

Available Checks

The Windows Monitoring Agent supports the following Checks.

24x7 Checks

Server

Workstation

Daily Safety Checks (DSC)

Server

Workstation

Bandwidth Monitoring Check

Anti-Virus Update Check

+

+

Disk Space Check

+

+

Backup Check

+

+

Event Log Check

Critical Events Check

+

+

File Size Check

Drive Space Change Check

+

+

Performance Monitoring Check

+

Event Log Check

PING Check

Exchange Store Size Check

+

Script Check

Failed Login Check *

+

+

SNMP Check

File Size Check

TCP Service Check

Physical Disk Health Check

+

+

Web Page Check

Script Check

Windows Service Check

+

+

SNMP Check

WSUS Check

+

* The Failed Login Check replaced the Hacker Check from Agent 9.7.2

Checks marked with a plus (+) are automatically added where supported (and the monitored product is installed) and a Monitoring Template is not selected.

During a manual installation these Checks may be applied by choosing Standard Checks from the Agent's Installation Template option.