Remote Monitoring & Management Help

Process Check

Designed to monitor the number of running instances of the selected process, this check generates an Alert where the process instances are less or greater than the entered threshold.

Where a Check is added or edited the new settings are downloaded to the Agent the next time it communicates back to the Dashboard and applied when the Check runs after that.

Dashboard Check configuration

Add

  1. Select the workstation in the north pane of the Dashboard
  2. Go to the Checks tab
  3. Add Check
  4. Choose Add 247 > Process Check
  5. Configure the Check
    1. Enter the Process Name to monitor
    2. Complete the Minimum Instances and Maximum Instances
  6. To run an Automated Task when the Check fails choose Assign a Task after creating the Check
  7. OK to save and apply
  8. Where Assign a Task after creating the Check is selected:
    1. Select the script
    2. Click Next
    3. Enter the Command Line parameters (if required)
    4. Set a Script timeout in the range 1 - 3600 seconds (default 120 seconds)
  9. Finish to save and apply

Edit

  1. Select the workstation in the north pane of the Dashboard
  2. Go to the Checks tab
  3. Select the target Process Check
  4. From the Check drop-down
    1. Edit Check (also available from the Check's right-click menu)
    2. Configure the Process Name, Minimum Instances, Maximum Instances and assigned Task (where enabled)
  5. OK to save and apply

Delete

  1. Select the workstation in the north pane of the Dashboard
  2. Go to the Checks tab
  3. Select the target Process Check
  4. From the Check drop-down
    1. Delete Check (also available from the Check's right-click menu)
    2. Enter the password you have logged into the Dashboard under to confirm removal
  5. OK to delete

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