Remote Monitoring & Management Help

Automated Tasks

Networks don’t look after themselves and in order to keep servers and workstations in tip-top working order, preventative maintenance such as defragmenting disks must be performed regularly. It is of course time consuming to log onto each server or workstation on a network start to a disk defragmentation and then subsequently check that it has run successfully, which is why we have added Automated Tasks for Servers and Workstations.

Automated Tasks for Servers and Workstations allows you to safely run preventative maintenance Tasks (scripts) such as defragmenting disks, clearing out event logs, clearing out temporary files and custom scripts on individual or multiple servers and workstations either on a schedule you choose or when a check fails, all from the Dashboard.

Best of all, you can then monitor the progress of each task on each server or workstation and view the each Task's results in your Dashboard.

We have included a range of System Automated Tasks and your can add your own custom scripts to the Dashboard through Script Management. You can then easily and quickly apply these Automated Tasks on Windows and Mac computers from the Dashboard. Automated Tasks on Windows may also be managed through Monitoring Templates (Windows and Mac).

Regardless of the task type, its results are displayed in the Dashboard.

The following sections cover:

To managed Automated Tasks, log into the Dashboard as a user with enhanced permissions (Access Key, Superuser...) or a login with the required Automated Tasks permissions enabled

Agent 10.3.0 RC - .Net Requirement

Agent 10.3.0 RC incorporates a new scripting module requiring at least .NET Framework 4.5 to run. Rather than prompt the user to install or update the .NET framework on their Device, during the Agent installation or update process the Device is queried and where the installed version of .NET is less than 4.5, or is not installed on the Device, this component is silently updated to the required version. Please be aware that this process may take several minutes to complete.

In addition to the script failure condition, an Automated Task also fails where the targeted component is not present on the device. For example, running a defrag task for drive X: where the device only has a C: and D: drive.

On-Check Failure Automated Task

We have included the ability to run a Automated Tasks when a Check fails to, for example automatically dealing with cause of the failure, and with Dashboard 6.21 we have simplified its configuration process by incorporating the option to assign an On-Check Failure Automated Task when adding or editing a Check in the Checks tab for the Dashboard. Further information on this process is available in the section: Link Check to On-Check Failure Automated Task