Remote Monitoring & Management Help

Add and Deleted Devices Report

To ensure visibility of monitored devices and their statuses, Dashboard *.* introduced an Added and Deleted Devices Report. This Report allows you to quickly and easily view Device removal and addition activity over the entered date range then export for your records.

  1. Log on to the Dashboard
  2. Go to Reports > Added and Deleted Devices Report
  3. Select the Report’s date range.
  4. (Optional) Filter by Username, Action and Event (All Events, New device added, Device reinstalled, Device deleted, Agent manually removed from device) to provide more targeted results
  5. Click Generate to open the Report in your browser, or click CSV Export to download the full Report to your computer as a file including all columns

When viewed in your browser, you can choose the Report’s Columns from the drop-down. To export the Report including the current column view use the CSV Export or Print button.

The Agent manually removed from device Event only displays the user’s name on Windows devices running Agent 10.9.0 RC or later. For all other Agents, the Username returns User Unknown.

Added and deleted Devices information, along with all other user actions, are also available from the User Audit Report.