Remote Monitoring & Management Help

24x7 Check Management

Server and Workstation Check Frequency

24x7 Frequency

Five, fifteen, thirty, sixty or one hundred and twenty minutes*

From Windows Monitoring Agent 10, configure 24x7 Checks to run every five, fifteen, thirty, sixty or one hundred and twenty minutes for servers and workstations.

Pre-Windows Monitoring Agent 10 24x7 Checks run every five or fifteen minutes for Servers, thirty or sixty minutes for Workstations.

Windows Monitoring Agent 10: Workstation

When selecting five or fifteen-minute monitoring for a Workstation, the Agent will synchronize with the Dashboard every thirty minutes to upload results, retrieve Automated Task and feature deployment settings etc.

If using the five or fifteen minute frequencies, a comparison with its previous result is made every time a Check runs. Where a change is detected this is immediately reported back to the Dashboard (please note that only the results are uploaded and this does not trigger a full synchronization). If no change is detected, the Check results are uploaded during the next synchronization upload cycle.

Date/Time Column

Windows Monitoring Agents from version 10 run and upload Checks in batches, as such the timestamp reported in the Datamation column of the Dashboard may differ between Checks running at the same frequency.

Dashboard Check configuration

Although the Windows Agent includes Check settings, we recommend configuring and running Checks from the Dashboard.

Add

  1. Select the device in the north pane of the Dashboard
  2. Go to the Checks tab
  3. Click Add Check
  4. Choose Add 247 > <Check Name>
  5. Configure settings
  6. To run an Automated Task when the Check fails choose Assign a Task after creating the Check
  7. OK to save and apply
  8. Where Assign a Task after creating the Check is selected:
    1. Select the script
    2. Click Next to configure
  9. Enter the Command Line parameters (if required)
  10. Set a Script timeout in the range 1 - 3600 seconds (default 120 seconds)
  11. Click Finish to save and apply

Edit

  1. Select the device in the north pane of the Dashboard
  2. Go to the Checks tab
  3. Select the target <Check Name>
  4. From the Check drop-down
  5. Click Edit Check (also available from the Check's right-click menu)
  6. Configure the settings
  7. Click OK to save and apply

Delete

  1. Select the device in the north pane of the Dashboard
  2. Go to the Checks tab
  3. Select the target <Check Name>
  4. From the Check drop-down
  5. Click Delete Check (also available from the Check's right-click menu)
  6. Enter the password you have logged into the Dashboard under to confirm removal
  7. Click OK to delete

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