Remote Monitoring & Management Help

Lexmark Paper Jam Status Check

The Lexmark Paper Jam Status Check monitors Lexmark devices for paper jam issues.

Basic Check information

Check Type SNMP
Instances on a Device 1
Supported Systems/Applications Lexmark Printers that support the LEXMARK-PVT-MIB MIB.
Device Class Printer

Troubleshooting

Issue Corrective Action
Failed Please check that the correct SNMP community string is configured in Network Discovery for the device
201 Exception OID_TYPE_NOSUCHOBJECT Missing OID object on the device for specific metric

OID/Calculation

Metric Name OID/Calculation Description
Paper Jam Status 1.3.6.1.4.1.641.2.1.3.1.5

The Paper Not Jammed metric status is mapped as...

  • Normal: 1
  • Warning: 3
  • Failed: 2

... where ...

  • 1: Not Jammed
  • 2: Jammed
  • 3: Unknown
Paper Jam Status Description 1.3.6.1.4.1.641.2.1.3.1.5

Describes the status:

  • Not Jammed
  • Jammed
  • unknown