Remote Monitoring & Management Help

Dashboard: Monitoring Widgets

The graphical Dashboard uses widgets indicate the current status for the indicator. This information covers all Clients, Sites and Computers.

Devices

All monitored devices

Problem Devices

All monitored devices experiencing at least one problem

Daily Safety Check Problems

All monitored devices with at least one Daily Safety Check problem

24x7 Check Problems

All monitored devices with at least one 24x7 Check problem

All monitored devices

Servers (Windows and Linux) and Workstations (Windows and Mac)

Problem Servers

All Windows and Linux servers with one or more failed 24x7 or Daily Safety Checks

Problem Workstations

All Windows and Mac workstations with one or more failed 24x7 or Daily Safety Checks

Statuses

  • Failing: Check is in a failed state
  • Soft Failure: Check is in a failed state but has not exceeded its failure notification threshold
  • Cleared: Failed Check marked as acknowledged

Server Status

The overall state of all Windows and Linux servers.

Workstations Status

The overall state of all Windows and Mac workstations.

Statuses

  • Online: Device reporting back to the Dashboard
  • Overdue: Device failed to report back to the Dashboard within the allotted time-period
  • Offline: Device underwent a scheduled shutdown
  • Reboot: Device requires a reboot
  • Reboot devices can also appear under Online, Overdue and Offline

Device Types

All monitored devices categorized by type

Device by main OS

All monitored devices categorized by their main Operating System

Last Reboot Time

Last restart timeframe for all monitored devices. Categorized by type, each timeframe covers 30-days.

Patch Management Install Status

The installation status of Patch Management across all supported devices

Managed Antivirus Install Status

The installation status of Managed Antivirus across all supported devices

Backup Install Status

The installation status of Backup & Recovery across all supported devices

Web Protection Install Status

The installation status of Web Protection across all supported devices

Statuses

  • Install failed: Feature failed to install on the device. The device’s Summary tab may provide information on the failure’s cause
  • Pending: Feature enabled, but not yet installed on the device
  • Reboot: Device requires a restart to complete the feature install
  • Not installed: Feature not enabled for the Device
  • Active: Feature installed on the Device