Remote Monitoring & Management Help

Dashboard Access post-activation

After 2FA is activated, the user is prompted to enter their username, password and authenticator security code whenever they attempt to login to the Dashboard

  1. Go to the login screen
  2. Populate the Username and Password
  3. Enter the 6-digit access code from the authenticator
  4. Next to login

The security code screen includes the option to Reset your two-factor authentication and set the web browser and computer as a trusted device, for the next 14 days the user is not prompted to enter their security code.

 

sso2_login 2fa2_security code