Remote Monitoring & Management Help

User Audit Report

Any 2FA action performed on the Dashboard are recorded in the User Audit Report. These include, when 2FA was enabled, activated and verified for a user, along with any problems resetting the account etc.

  1. Go to Reportts > User Audit Repor
  2. Select the timeframe, user, action and event from the drop-downs
  3. Click Generate to open the HTML report or download the CSV Export

User Audit Report Examples

Filter

Information

2FA Reset Failed

incorrect recovery code

retry limit exceeded

Company

Two-Factor Authentication: On

Two-Factor Authentication: Off

Dashboard Security

name - 2FA enabled

name - 2FA disabled

User

User logged in: name –2FA activated

User logged in: name with 2FA

User logged in: name –2FA deactivated

User Login Failed

incorrect 2FA security code

User Login Setting

IP verification disabled for user name

2fa_user_audit

Pagination

A vast amount of information in the User Audit Report, even when filtered, and you can limit the number of returned rows per page.

Enter the required number of Rows per page then use the arrows to navigate between pages.

Please be aware that the pagination options are not applied to the CSV Export of the User Audit Report.

Report Export Options

Two export options are available for the User Audit Report and selectable above the north pane once the report is generated.

  • CSV Export: saves all of the filtered information (including any hidden columns) as a CSV file in the format DATE_FROM-UserAuditReport.csv (for example 2015-08-01-UserAuditReport.csv)
  • Print: prints the current report view as is (this excludes any hidden columns). The print options available will depend on the configuration of the device the User Audit Report is viewed on.