Passportal Help

Settings - Two-Factor Authentication (2FA)

Passportal supports multiple forms of two-factor authentication (2FA) for users accessing the system.

Passportal supports the following methods:

  • Push Notification integrations with Duo Security
  • Integration with AuthAnvil
  • One-Time Passcode (OTP) generators such as Duo Mobile, Google Authenticator, or Microsoft Authenticator
  • Native email, text, phone call service.

Enabling 2FA in your organization will not enable 2FA for your Site Users. Each Site has its own ability to enable 2FA, and configure their own individual preferences.

To enable and configure 2FA within Passportal:

  1. Navigate to Settings > General.
  2. Select the Two-Factor Authentication tab.
  3. Set the Enable 2FA toggle on. The 2FA method options are shown.
  4. Select the 2FA Communication Method from the dropdown menu.
  5. Toggle the Allow Users to Change Method of 2FA Communication Method Off or On as required. If enabled, users can change their 2FA method in their profile settings.
  6. Toggle the Force All Users On 2FA if you wish all users to require 2FA when logging into Passportal.
  7. Click Save when all settings are set as required.