ConnectWise® Control™ - Using Passportal Credentials
Instructions on how to use Passportal credentials directly within ConnectWise Control.
- Passportal Access.
- LabTech/ScreenConnect Access.
- Passportal/ScreenConnect Integration configured.
- See ConnectWise® Control™ Integration Configuration.
- Once you start a remote session, you will require to login into the Passportal plugin
- Enter your credentials as normal and click Login
- If using 2FA you will be prompted to enter your 2FA code from your authenticator of choice - enter the code and click OK
- You can access the information in Passportal via the plugin during a remote session.
Using the Credentials
- Send Ctrl-Alt-Delete.
- Open the Helper Menu.
- Select the Client from the list.
- Choose the password.
- Click Use Password.