Passportal Help

Viewing Invoices

To view your organizations invoices, navigate to "Invoices" under Billing Overview.

The invoices screen shows each invoice as a row on the invoices table. On this view you can see at-a-glance information about each invoice including the Invoice number, the Date, Total and it's status (paid, refunded, etc).

If you have outstanding invoices you can pay them using the "Pay All Outstanding" button on the top of the page. All unpaid invoices will be charged to the credit card on file.

You can view an invoice by selecting the invoices link under the "Invoice Number" column. A new tab will open up showing the invoice and it's details.

If you have any questions about individual line items on your invoices or about the billing process in general, please contact our support team either through our support ticket interface or by email at support@passportalmsp.com.

If you need to change your billing information, see Changing Payment Method.