Recover Forgotten Login Password
If you forget your Passportal password, follow these steps for recovery:
- Click the "Forgot Password?" link from the main login page.
- Enter your address in the field provided, and press the "Request" button.
A new window will appear prompting you to enter your email address.
A temporary link will be sent to your address and will walk you through the steps necessary for resetting your password. This link will only be active for a period of 24 hours, and a reset will need to be requested again following this period.
A forgotten Organization Key is not recoverable. Talk to an Organization Administrator to get your Organization Key.