Passportal Help

I forgot my security questions, how do I reset my password?

Normally you can reset your password via the password reset link found on the main login page.

However, if you have forgotten your security questions, you will not be able to complete this process.

You need to have an organization admin reset your user account, via the edit user modal found on the user management page.

Once reset, you will receive an email prompting you to re-select you security questions and password.