Why are my AD user’s passwords not syncing with Passportal?
There could be an issue with the AD agent check to make sure the server was restarted after installation:
- Check to make sure the admin account the service is running on is a member of local admin, administrators and users groups.
- Check to make sure the client is enabled for windows sync and that 2-way sync is enabled.
- Ensure that there is a single agent pointing to a single client folder.
- If there are multiple DC or Severs, follow the appropriate KB guide: