Report Spam via Browser-based Email Client
Using a browser-based email client, you can report spam to Mail Assure. If you can view the whole source of the email, you can report spam this way using a simple script that pushes the message to our systems.
The following Browsers are compatible (Windows/Linux/OSX):
- Firefox - the Greasemonkey add-on is required
Currently the script will only work for:
- Google Mail (Google Apps)
- OWA (Exchange Online)
If you have other browser-based email clients you would like to include, please contact your Account Manager.
Install Add-on and Script
- Install and enable the Greasemonkey add-on.
- Download the script. This link should automatically download and install the script.
- Open the file, select all, and copy to your clipboard.
- Click on the Greasemonkey icon in Firefox and select New User Script > Use script from Clipboard.
- Once the script is installed, please verify that the Greasemonkey icon is enabled in Firefox.
If the script does not download and install:
Reporting from Browser-based Email Client
- Log in to your mail client with your preferred browser.
- Select the message you wish to report.
- View the source of the message.
- A Report Spam button should appear on the page on the right. (If using OWA - this will show in the pop-up box when viewing the source).
- Click Report Spam.
- If successful, a pop-up will appear confirming that the message was sent.
- Close window.
The script will not move, delete or change the message in any way. It will simply send the headers and body content to the Mail Assure training servers.