Mail Assure Help

Report Spam via Browser-based Email Client

Using a browser-based email client, you can report spam to Mail Assure. If you can view the whole source of the email, you can report spam this way using a simple script that pushes the message to our systems.

The following Browsers are compatible (Windows/Linux/OSX):

Currently the script will only work for:

  • Google Mail (Google Apps)
  • Horde
  • RoundCube
  • OWA (Exchange Online)

If you have other browser-based email clients you would like to include, please contact your Account Manager.

Install Add-on and Script

  1. Install and enable the Greasemonkey add-on.
  2. Download the script. This link should automatically download and install the script.
  3. If the script does not download and install:

    1. Open the file, select all, and copy to your clipboard.
    2. Click on the Greasemonkey icon in Firefox and select New User Script > Use script from Clipboard.
  4. Once the script is installed, please verify that the Greasemonkey icon is enabled in Firefox.

Reporting from Browser-based Email Client

  1. Log in to your mail client with your preferred browser.
  2. Select the message you wish to report.
  3. View the source of the message.
  4. A Report Spam button should appear on the page on the right. (If using OWA - this will show in the pop-up box when viewing the source).
  5. Click Report Spam.
  6. If successful, a pop-up will appear confirming that the message was sent.
  7. Close window.

The script will not move, delete or change the message in any way. It will simply send the headers and body content to the Mail Assure training servers.