Mail Assure Help

Configuring LDAP Mailbox Sync

The following tasks allow you to set up Mail Assure to synchronize with your domain's mailboxes and email aliases on LDAP:

If needed, you can export a list of all existing LDAP mappings you have set up for your domains in the Admin Level Control Panel, see Export List of LDAP Mappings for Your Domains.

Once you have set this up, the mailboxes are listed in the Mailboxes Overview page (see Mailboxes Overview).

Prerequisites for Using LDAP Synchronization

  • All information must be correctly entered when setting up the LDAP Mailbox Sync details, see Set up LDAP Mailbox Sync Details
  • The LDAP server must allow logging in with a username in the format user@ldap.example.com.
    • There must be an LDAP attribute that uniquely identifies the user either with or without the domain. For example: sAMAccountName: test

    • userPrincipalName: user@ldap.example.com
  • When users have multiple email addresses they must always use the email address stored on LDAP to access the system. Using any other email address will not allow access to Mail Assure.

  • Users must have the mail LDAP attribute.