Mail Assure Help

Import Historical Data into Archive

To import existing archived emails into Mail Assure.

  1. Export the emails that you wish to import into Mail Assure to .eml format (plain text message).
  2. .msg or .mbox binary formats are not suitable for import but there are tools available that allow you to convert from.eml.

  3. Create a separate archive (.zip or .gzip format) for each domain you wish to import.
  4. If you want to import inbound and outbound messages separately then create separate archives for each.

  5. Contact support, providing a direct download link to where you have stored the archive files (suitable for use with cURL/wget), and detailing exactly what each file contains.
  6. We will process the message data for you and add the messages to the Mail Assure archive.