SolarWinds Backup Help

Storage management guide

There are two partnership models to choose from. They are based on storage ownership.

  1. All-inclusive. We provide storage for customers using this model and it is taken care of by the service provider.
  2. Software-only. Customers who are subscribed on the "software-only" basis manage their own storage.

The current guide helps software-only customers maintain their storage.

We recommend updating all storage node software to version 18.3. This is necessary to avoid conflicts with devices running backup software version 18.4 or higher. As a result of these conflicts, the statuses of some backup sessions may be displayed incorrectly (e.g. "Undefined" instead of "Skipped").

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