Device management in Backup Management Console
The Device Management module lists all devices together with usage statistics for them.
A device (aka "backup device") is client software installed on a computer to provide backup and recovery services. This applies to the data actually located on the current computer as well as remote resources accessible through this computer (network shares, virtual machines, databases and others).
A device can be installed on several computers: the primary computer where data backup takes place and any number of other computers in the restore-only mode.
All types of users can view the module. Editing permissions are available to the following types of users:
- Manager (all features except for the automatic device deployment)
The automatic device deployment feature is available only to the SuperUser accounts belonging to the customers of a certain type (reseller or end-user).
You can find a list of user types here.
To enable backups, you need a device. Backup Manager device types differ depending on the intended installation method.
- Automatic deployment. This method allows system administrators to quickly install the Backup Manager on multiple machines using a software distribution system. This installation method becomes available if a certain type of customer is selected (reseller or end-customer). This method of installation works for servers and workstations.
- Regular installation. Choose this method to install devices one at a time. You can perform the installation through a set-up wizard or through the command line in silent mode. This method of installation works for servers and workstations.
This is a purpose-built data protection solution for Windows workstations and laptops only. It provides highly automated data protection of key office files (every Word doc, spreadsheet, presentation, text file, .pdf, .csv) at a price point similar to antivirus software.
- Microsoft 365.
This service enables the protection of Microsoft 365 domains for both full Exchange and OneDrive protection. This option lets you recover email messages, calendar items and contacts from Exchange and OneDrive data from protected accounts long after they were cleaned or lost from Microsoft databases.
To edit an existing device, select the checkbox next to its name and click Edit on the toolbar.
The following editing options are available:
- Assign the device to another customer.
- Change the product assigned to the device.
You cannot edit device names and passwords.
The most important device statistics appear right in the Devices widget. To get all details for a device, click on its name.
The Device Properties dialogue will open. Use the tab bar to switch between different views.
Microsoft 365 Backup
Each tab within the Device Properties dialogue contains different information. The tab selection you see may differ depending on the user account type or the device type.
Microsoft 365 Backup
|Overview||A general overview of the device, including the services enabled for backup and the status of the most recent backup.|
|History||Recent backup session history showing the time the jobs started for the device, the duration, service that was ran, action taken, status, number of errors and the number of accounts processed in the job.|
|Errors||Any errors that have occurred during the backup, gives you a breakdown of what has happened and when.|
|Audit||This tab shows you what changes were made to the device, when and by which user account.|
|Exchange||In here you will see a breakdown of the Exchange backup selection and have the ability to add or remove backup for accounts. You will only see this tab if Exchange is enabled as a service.|
|OneDrive||In here you will see a breakdown of the OneDrive backup selection and have the ability to add or remove backup for accounts. You will only see this tab if OneDrive is enabled as a service|
|SharePoint||In here you will see a breakdown of the SharePoint backup selection and have the ability to add or remove backup for sites. You will only see this tab if SharePoint is enabled as a service.|
|Job Queue||This tab details any backup or restore jobs that are currently in progress. It will provide information on the time the job was started, the service, whether it is a backup or restore, the jobs status, what is being backed up or restored, any errors encountered and a progress bar. You may cancel a restore job that is in progress, but backup jobs cannot be canceled.|
To get detailed statistics on the software/hardware environment the device is installed on, choose the Launch internal info page option.
You can find flags within the History tab of the Device Properties dialogue box.
|Flag Letter||Flag Name||Description|
|A||Archived||The backup session has been archived.|
|C||Cleaned||The backup session has been cleaned as it is outside of the retention period.|
|F||ForceCleaned||The backup session has been force cleaned by a user manually removing a data source.|
|L||LocalStorage||The backup session has not yet synchronized to the cloud storage.|
Devices are removed together with all data that has been backed up for them.
There is no way to restore the data after the device has been deleted from the system.
To delete a device, select the checkbox next to its name and click Delete on the toolbar.
Launching devices remotely
Any of the devices can be opened in a browser (no installation necessary). This is possible at the time the device is running on a remote computer. The backup client you are connecting to should allow remote connections (the Accept remote connections setting should be on if the backup client has this setting).
Open the action menu for the device you want to launch. Select Launch backup client.
If the connection cannot be established, you can manage the device using remote commands.
If the Launch backup client button is greyed out for a device, this means that the device is offline or the Backup Service is not running.
If the device is a laptop, it must be open and logged on in order for the backup processes to run and allow remote access through the console.