SolarWinds Backup Help

Enable Backups

To enable a new Exchange or OneDrive device or to add a new service to an existing domain for Office 365 backups, add the domain to the Backup Management Console.

  1. Log in to the Console under a SuperUser account.
  2. Click Add > Office 365.
  3. Select the 'Customer' from the customer tree and select either:
    1. Add existing Office 365 domain
      1. Select the domain name from the dropdown
      2. Select the service to add to the domain
    2. Create new Office 365 domain
      1. Enter the domain name for the Office 365 domain to add
      2. Select the service to configure
      3. You will have opportunity to add extra services at the end of this process, or come back later to add these.

  4. Click Connect to enter your Office account credentials.
  5. If you do not see the authentication page, make sure your browser is not blocking pop-up windows.

  6. Accept the required permissions.
  7. When the connection is established, click next.
  8. View the Exchange or OneDrive Accounts found in the domain and select the required data to backup. Use the switch at the bottom to enable or disable automatic backup of new accounts or sites.
  9. Do not click next until you have made a selection. This can be edited later to add or remove backup for accounts.


    • Exchange

    • OneDrive

  10. Confirm the backup selection made
    • Exchange

    • OneDrive

  11. The domain or service with your selection has been successfully added. If you do not wish to add other services now, click close and you will now see the device added to your list of devices.
  12. You can add further services by clicking the Add OneDrive or Add Exchange button at the bottom of the "Confirm backup" screen or by using the Add function.


    • Exchange

    • OneDrive

Changed and deleted Exchange items are backed up every 4 hours. Changed OneDrive items are backed up every 6 hours.