We do not detail any costs within the documentation, please visit the Contact Us page for detailed contact information.

You can submit feature requests and vote for them on the SolarWinds MSP Ideas Site.

Please contact your sales representative.

For a single current invoice, contact the sales (they can take payments over the phone). For multiple or past due invoices, call the finance department (919 957 5099, option 3 for accounts).

This must be handled by our sales team as they will need to get permission from both Partners and the reseller before making any changes. Sales can be contacted at:
  • 1-919-957-5099 (US/CAN)
  • +44 (0) 1382 309040 (EMEA)
  • +61 (0) 8 7123 4060 (APAC)

Auto-pay details are now managed in the Community Resource Center profile. Please access your profile at
Please send any questions you might have to

All update and release notes are available at where you can sign up to receive email notifications when anything is posted.

  1. Log in to the Trial account as a SuperUser.
  2. Accept the End User License Agreement (EULA) if you have not done so already.
  3. At the top of your screen, select Request Upgrade.

A member of our Sales team will then move your account from Trial to Production.