SolarWinds Backup Help

Backup Documents installation instructions

In the Backup Documents, operations for device creation, installation and setup are automated. Here are steps to follow:

  1. Log in to the Console under a SuperUser account belonging to a reseller or end-customer.
  2. Click Add.

  1. Select the customer to enable the feature for and then click Documents.

  1. Download a custom installer (there will be a download link).
  2. Run the installer on the computers where you want to enable the Backup Documents.

A single installer is good for the unlimited number of installations for one reseller or end-customer.

Ways to run the installer:

  • Double-click on the installer.
  • Submit the name of the installer to a terminal emulator or a software distribution system. For example: swibm#a73x00ad-d604-429e-bd87-f500004e755#5038#.exe

If you ever need to re-install a Backup Documents device, please follow instructions for automatically installed devices.