N-central Help

Permissions and menus

The tables below outline the menus that become available when each permission in a role is enabled as either Manage or Read-Only. Use these tables as a guide if you know what menus you want your users or technicians to have access to.

See the permissions dictionary topic for an overview of the permissions and what components of SolarWinds N-central are enabled and available to the user.

Which area do you want to view?

Administration

MSP N-central
Feature Menu (Manage)
LiveChat No menus; enables LiveChat icon in upper-right corner of the user interface.
NetPath Views > NetPath (Read-only as well).
Administration Tools None
Certificates None
System Backup and Restore None
System Defaults

Administration > Defaults > Appliance Settings

Administration > Defaults > Backup and SNMP Defaults

Administration > Defaults > Customized System Email

Administration > Defaults > Data Retention

Administration > Defaults > Device Defaults

Administration > Defaults > Message Templates

Administration > Defaults > Remote Control Defaults

Administration > Defaults > Remote Control Log Level

Administration > Defaults > Service Templates

Administration > Defaults > Session Timeout

Administration > Defaults > Update Repository

Administration > Defaults > User Defaults

Administration > Defaults > Warranty Monitoring

 

Custom Properties  
Feature Menu (Manage) Menu (Read-Only)
Create/Edit/Delete Administration > Custom Properties N/A
View/Set No menus affected. No menus affected.

 

Reference
Feature Menu (Manage)
My Links MyLinks and all available links. If Read-Only is selected, Manage My Links is not available.
RSS Help > RSS Updates
Support Tools Views > Job Status
System Upgrade Fail Message None
What's New Training Videos and Help Resources

Help > What's New

Help > Training Videos

Help > Version Information

Help > Help

 

SO/Customers/Site
Feature Menu (Manage)
Branding Administration > Branding
Create SO/Customer/Site

Actions > Add Customer

Administration > Customers

 

User Management
Feature Menu (Manage)
Users

Administration > User Management > LDAP Servers

Administration > User Management > Two-Factor Authentication

Administration > User Management > Users

Administration > User Management > Access Groups

Administration > User Management > Roles

 

Configuration

Asset Discovery  
Feature Menu (Manage) Menu (Read-Only)
Discovery Jobs

Views > Job Status

Actions > Add/Import Devices

Actions > Download Agent/Probe

Actions > Run a Discovery

Configuration > Asset Discovery > Discovery Jobs

Configuration > Monitoring > Monitoring Setup Wizard

Administration > Defaults > Discovery Defaults

Administration > Probes

Views > Job Status

Configuration > Asset Discovery > Discovery Jobs

Administration > Probes

 

Backup  
Feature Menu (Manage) Menu (Read-Only)
Profiles

Configuration > Backup Manager > Arcserve > Backup Share

Configuration > Backup Manager > Arcserve > Profiles

Configuration > Backup Manager > Arcserve > Profiles

 

Compliance  
Feature Menu (Manage) Menu (Read-Only)
Application

Configuration > Monitoring > Application Compliance Rules

Configuration > Monitoring > Application Compliance Settings

Configuration > Monitoring > Application Compliance Rules

Configuration > Monitoring > Application Compliance Settings

License None N/A

 

Domain User Management
Feature Menu (Manage)
Domain User Management

Action > Domain User Management

Configuration > Domain User Management

 

Monitoring  
Feature Menu (Manage) Menu (Read-Only)
Alerts Acknowledge None N/A
Custom Services Administration > Service Management > Custom Services N/A
Filters Configuration > Filters Configuration > Filters
Rules

Configuration > Monitoring > Monitoring Setup Wizard

Configuration > Monitoring > Rules

Configuration > Monitoring > Rules
Service Control Administration > Service Management > Service Control N/A
Service Templates

Views > Job Status

Configuration > Monitoring > Monitoring Setup Wizard

Configuration > Monitoring > Service Templates

Administration > Service Management > Service Templates

Views > Job Status

Configuration > Monitoring > Service Templates

Administration > Service Management > Service Templates

 

MSP Backup  
Feature Menu (Manage) Menu (Read-Only)
Dashboard Configuration > Backup Manager > MSP Backup > Dashboard N/A
Device Passphrase N/A None
Profiles Configuration > Backup Manager > MSP Backup > Profiles N/A

 

Patch
Feature Menu (Manage)
Patch Approval

Actions > Patch Approvals > Automatic Approvals

Actions > Patch Approvals > By Device

Actions > Patch Approvals > By Patch

Configuration > Patch Management

Patch Configuration Configuration > Patch Management

 

Scheduled Tasks  
Feature Menu (Manage) Menu (Read-Only)
Automation Manager Actions > Start Automation Manager N/A
File Repository Configuration > Scheduled Tasks > Scripts/Software Repository Configuration > Scheduled Tasks > Scripts/Software Repository
Scheduled Tasks

Views > Job Status

Actions > Export Last Recovery Point

Actions > File Transfer

Actions > Push Third Party Software

Actions > Run a Backup

Actions > Run a Mac Script

Actions > Run an Automation Policy

Actions > Run a script

Actions > Security Manager Scan > AV Defender Custom Scan

Actions > Security Manager Scan > AV Defender Full Scan

Actions > Security Manager Scan > AV Defender Quick Scan

Configuration > Scheduled Tasks > Add/Delete

Configuration > Scheduled Tasks > Network Share

Configuration > Scheduled Tasks > Profiles

N/A

 

Security/AV  
Feature Menu (Manage) Menu (Read-Only)
Profiles Configuration > Security Manager > Profiles Configuration > Security Manager > Profiles
Quarantine Management Configuration > Security Manager > Quarantine Management Configuration > Security Manager > Quarantine Management
Security Events Configuration > Security Manager > Security Events Configuration > Security Manager > Security Events
Security Exclusions Configuration > Security Manager > Global Exclusions Configuration > Security Manager > Global Exclusions
Update Servers Configuration > Security Manager > Update Servers Configuration > Security Manager > Update Servers

Devices

Audit Trail
Feature Menu (Read-Only)
Audit Trail None

 

Devices View  
Feature Menu (Manage) Menu (Read-Only)
Active Issues N/A Views > Active Issues
All Devices N/A Views > All Devices
Dashboards

Views > Device - Network Devices

Views > Device - Printers

Views > Device - Servers

Views > Manage Dashboards

Other available Dashboards

Views > Device - Network Devices

Views > Device - Printers

Views > Device - Servers

Other available Dashboards

 

Direct Support
Feature Menu (Manage)
Applications None
Command Prompt None
File System None
Power Management None
Printers None
Processes None
Registry None
Services None
Startup Applications None
Task Execution None

 

Downloads
Feature Menu (Manage)
Third-party Software Download Actions > Download Agent/Probe

 

Network Devices  
Feature Menu (Manage) Menu (Read-Only)
Downtime None N/A
Add/Import/Delete Devices

Actions > Add/Import Devices

Actions > Download Agent/Probe

Configuration > Asset Discovery > Discovered Assets

N/A
Edit Device Settings Views > Job Status Views > Job Status

 

Mobile Devices  
Feature Menu (Manage) Menu (Read-Only)
Add/Delete Devices and Profiles

Actions > Add/Import Devices

Actions > Download Agent/Probe

Configuration > Mobile Devices > Invitations

Configuration > Mobile Devices > Manage APNS Certificate

Configuration > Mobile Devices > MDM Profile Server

Configuration > Mobile Devices > Profiles

Administration > Certificate Management > Manage APNS Certificate

N/A
Edit Device Settings None None

 

Remote Control
Feature Menu (Manage)
Custom None
Take Control None
Property Locks None
Remote Control Settings None
Remote Desktop None
SSH None
Team Viewer None
Telnet None
Web None

 

SaaS Devices
Feature Menu (Manage) Menu (Read-Only)
Add/Delete Devices None N/A
Edit Device Settings None None

Reporting

MSP N-central Reports
Feature Menu (Manage)
Enable/Disable Reports Administration > Defaults > Reports Control
Reports

Reports > Administrative

Reports > Availability

Reports > Asset

Reports > Events

Reports > Metrics

Reports > Status

Reports > Scheduled Reports

 

Report Manager
Feature Menu (Manage)
Report Manager Views > Job Status Reports > Report Manager
Report Manager Admin None

Tickets and Notifications

Ticketing
Feature Menu (Manage)
PSA Integration

Administration > PSA Integration > Configure PSA Integration

Administration > PSA Integration > Export Devices

Administration > PSA Integration > Billing Configuration

Administration > PSA Integration > Customer Mapping

Administration > PSA Integration > Customer Settings

Administration > PSA Integration > Ticketing

Ticketing None

 

Notifications  
Feature Menu (Manage) Menu (Read-Only)
Global Notification Control None N/A
Notification Templates Administration > Defaults > Notification Templates N/A
Profiles

Configuration > Monitoring > Monitoring Setup Wizard

Configuration > Monitoring > Notifications

Configuration > Monitoring > Notifications
Software Upgrade Notification None N/A