N-central Help

Reboot Required Service

The Reboot Required service determines whether or not the device requires a reboot. This service looks at three possible sources of reboots:

  • Component Based Servicing (CBS) Reboots
  • Windows Update
  • File Rename Pending

This service is based on data returned from the Reboot Required Automation Manager Policy (AMP), which is included with SolarWinds N-central. This AMP file queries several locations in the registry to determine if a reboot is required:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Component Based Servicing
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations

Service Details

Service Information
Service Type Automation Manager Policy
Supported Systems/Applications Windows devices that have been assigned a Professional node.
Max Instances on each device 5
Supported Device class Servers – Windows, Workstations – Windows, Laptops - Windows
Monitored by Windows Agent
Scan Interval 15 minutes

Troubleshooting

Issue Corrective Action
Misconfigured Please check that PowerShell v2.0 (or later) has been installed on the targeted device

Metrics

Name Default Threshold
CBS Reboot Pending

Normal: False

Failed: True

Windows Update Reboot Required

Normal: False

Failed: True

File Rename Pending (Reboot)

Normal: False

Failed: True