N-central Help

Connectivity (VMware) service

The Connectivity (VMware) service monitors the availability of the TCP ports for the CIM-XML and WS-Management protocols on an ESXi server or vCenter appliance. These are the protocols SolarWinds N-central uses to monitor virtualized environments that are running on VMware hosts. This service provides a way to determine if there will be any issues discovering and monitoring those environments.

The default CIM-XML port is 5989, and the default WS-Management port is 443. If you configured ESXi server or vCenter appliance to use custom port assignments, SolarWinds N-central can make the appropriate modifications by clicking Settings > Monitoring Options of the device.

SolarWinds N-central uses the CIM services and ports for monitoring.

Basic service information

Service Type ESXi
Supported Systems/Applications Any ESXi/vCenter 5.1 server
Maximum Instances on each Device 1
Supported Device Class Servers – ESXi, Servers - Windows
Monitored by Windows probe
Scan Interval 5 minutes

Troubleshooting

Issue Corrective Action
Failed

Verify that:

  • there are no networking or routing issues preventing the Windows probe from communicating with the ESX/vCenter device, and
  • you configured the appropriate settings in either ESXi or vCenter to open the CIM-XML and WS-Management protocols.

Metrics

Name Default Thresholds
Is the CIM port responding?

Normal: Yes

Failed: No

Is the Web port responding?

Normal: Yes

Failed: No