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Lync Front End service

The Lync Front End service monitors the status of the Lync service and performance data.

For more information, see the Lync web site.

Manufacturer information

Service Type AMP
PowerShell cmdlet get-counter
Supported Systems/Applications Microsoft Lync 2013 Front End role

SolarWinds N-central information

Known Limitations Only Front End role
Max. Instances Per Device 1
Supported Device Class Server - Windows
Notification Profile Microsoft Lync Server
Monitored By Local agent

Troubleshooting

Issue Recommendation
Misconfigure
  • Confirm proper installation and configuration of the Lync server.
  • Confirm the running status of all the critical services of the respective roles. If the Front End service fails, statistics may not be accurate or reliably collected.

Metrics for MS services

WMI Property Supported Values Calculations/
Threshold Mapping
Default Thresholds
Lync Server Application Sharing – service started N/A N/A True: Normal
False: Failed
Lync Server Application Sharing – start mode N/A N/A Off
Lync Server Application Sharing – status N/A N/A Off
Lync Server Audio Test Service – service started N/A N/A True: Normal
False: Failed
Lync Server Audio Test Service – start mode N/A N/A Off
Lync Server Audio Test Service – status N/A N/A Off
Lync Server Audio/Video Conferencing – service started N/A N/A True: Normal
False: Failed
Lync Server Audio/Video Conferencing – start mode N/A N/A Off
Lync Server Audio/Video Conferencing – status N/A N/A Off
Lync Server File Transfer Agent – service started N/A N/A True: Normal
False: Failed
Lync Server File Transfer Agent – start mode N/A N/A Off
Lync Server File Transfer Agent– status N/A N/A Off
Lync Front-End Lync–service started N/A N/A True: Normal
False: Failed
Lync Front-End Lync–start mode N/A N/A Off
Lync Front-End Lync–status N/A N/A Off
Lync Server IM Conferencing– service started N/A N/A True: Normal
False: Failed
Lync Server IM Conferencing– start mode N/A N/A Off
Lync Server IM Conferencing– status N/A N/A Off
Lync Server Master Replicator Agent – service started N/A N/A True: Normal
False: Failed
Lync Server Master Replicator Agent– start mode N/A N/A Off
Lync Server Master Replicator– status Agent N/A N/A Off
Lync Server Replica Replicator Agent – service started N/A N/A True: Normal
False: Failed
Lync Server Replica Replicator Agent– start mode N/A N/A Off
Lync Server Replica Replicator Agent– status N/A N/A Off

Metrics for performance monitor

WMI Property Supported Values Calculations/
Threshold Mapping
Default Thresholds
LS:SIP - Peers(_Total)\SIP - Connections Active N/A N/A Normal: 0 - 12,000
Warning: 12,001 - 15,000
Failed: 15,001 - 2,147,483,648
LS:SIP - Peers(_Total)\SIP - TLS Connections Active N/A N/A Normal: 0 - 715,827,904
Warning: 715,827,904 - 715,827,904
Failed: 715,827,904 - 2,147,483,648
LS:SIP - Peers(_Total)\SIP - Sends Outstanding N/A N/A Normal: 0 - 715,827,904
Warning: 715,827,904 - 715,827,904
Failed: 715,827,904 - 2,147,483,648
LS:SIP - Peers(_Total)\SIP - Average Outgoing Queue Delay N/A N/A Normal: 0 - 25
Warning: 26-35
Failed: 36 - 2,147,483,648
LS:SIP - Peers(_Total)\SIP - Flow-controlled Connections N/A N/A Normal: 0 - 715,827,904
Warning: 715,827,904 - 715,827,904
Failed: 715,827,904 - 2,147,483,648
LS:SIP - Peers(_Total)\SIP - Average Flow-Control Delay N/A N/A Normal: 0 - 715,827,904
Warning: 715,827,904 - 715,827,904
Failed: 715,827,904 - 2,147,483,648
LS:SIP - Peers(_Total)\SIP - Incoming Requests/sec N/A N/A Normal: 0 - 715,827,904
Warning: 715,827,904 - 715,827,904
Failed: 715,827,904 - 2,147,483,648
LS:SIP - Peers(_Total)\SIP - Incoming Responses/sec N/A N/A Normal: 0 - 715,827,904
Warning: 715,827,904 - 715,827,904
Failed: 715,827,904 - 2,147,483,648
LS:SIP - Peers(_Total)\SIP - Outgoing Requests/sec N/A N/A Normal: 0 - 715,827,904
Warning: 715,827,904 - 715,827,904
Failed: 715,827,904 - 2,147,483,648
LS:SIP - Peers(_Total)\SIP - Outgoing Responses/sec N/A N/A Normal: 0 - 715,827,904
Warning: 715,827,904 - 715,827,904
Failed: 715,827,904 - 2,147,483,648
LS:SIP - Protocol\SIP - Average Event Processing Time N/A N/A Normal: 0 - 715,827,904 Warning: 715,827,904 - 715,827,904
Failed: 715,827,904 - 2,147,483,648
LS:SIP - Protocol\SIP - Average Incoming Message Processing Time N/A N/A Normal 0 - 715,827,904
Warning: 715,827,904 - 715,827,904
Failed: 715,827,904 - 2,147,483,648
LS:SIP - Protocol\SIP - Average Local Message Processing Time N/A N/A Normal: 0 - 715,827,904 Warning: 715,827,904 - 715,827,904
Failed: 715,827,904 - 2,147,483,648
LS:SIP - Protocol\SIP - Average Number Of Active Worker Threads N/A N/A Normal: 0 - 715,827,904 Warning: 715,827,904 - 715,827,904
Failed 715,827,904 - 2,147,483,648
LS:SIP - Protocol\SIP - Events In Processing N/A N/A Normal: 0 - 715,827,904
Warning: 715,827,904 - 715,827,904
Failed: 715,827,904 - 2,147,483,648
LS:SIP - Protocol\SIP - Events Processed/sec N/A N/A Normal: 0 - 715,827,904
Warning: 715,827,904 - 715,827,904
Failed: 715,827,904 - 2,147,483,648
LS:SIP - Protocol\SIP - Incoming Messages/sec N/A N/A Normal: 0 - 715,827,904
Warning: 715,827,904 - 715,827,904
Failed: 715,827,904 - 2,147,483,648
LS:SIP - Protocol\SIP - Messages In Server N/A N/A Normal: 0 - 715,827,904
Warning: 715,827,904 - 715,827,904
Failed: 715,827,904 - 2,147,483,648
LS:SIP - Protocol\SIP - Outgoing Messages/sec N/A N/A Normal: 0 - 715,827,904
Warning: 715,827,904 - 715,827,904
Failed: 715,827,904 - 2,147,483,648