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Exchange 2003 service

The Exchange 2003 service uses the Windows probe to monitor the Microsoft Exchange 2003 Server for its availability and performance.

Service Type WMI
Instances on a Device 10
Supported Systems/Applications Microsoft Exchange Server 2003
Device Class Server - Windows
Monitored By Windows probe
Scan Interval 15 minutes
Public Information Store EDB file

The location of the Exchange Database (EDB) and Streaming Database (STM) files that you would like to monitor. The service monitors the combined size of the files and displays a status based on the specified thresholds on the Windows Services dashboard.

These files contain all of the data on the Public Information Store. Access to the Public Information Store is not restricted. The default limit reflects the size of the standard edition, which is 16 GB. Modify these limits to reflect the actual disk limitations for non-standard versions of the Information Store server.

Ensure that you include the double backslashes when specifying your own EDB and STM files.

Public Information Store STM file
Private Information Store EDB file

The Exchange Database (EDB) and Streaming Database (STM) files that you would like to monitor. The service monitors the combined size of the files and displays a status based on the specified thresholds on the Windows Services dashboard.

These files contain all of the data on the Private Information Store. Access to the Private Information Store is restricted. The default limit reflects the size of the standard edition, which is 16 GB. These limits should be modified to reflect the actual disk limitations for non-standard versions of the Information Store server.

Ensure that you include the double backslashes when specifying your own EDB and STM files.

Private Information Store STM file

During the monitoring process, the probe uses the WMI protocol to query the following events on the Exchange Server:

  • the number of users currently using the Information Store,
  • the public and private Information Store sizes,
  • the send queue size of the MS Exchange Information Store Mailbox,
  • the receive queue size of the MS Exchange Information Store Mailbox, and
  • the Remote Procedure Call (RPC) requests.

To monitor the Exchange Server, you must:

  • add the Exchange Server as a device.
  • add a Windows probe.
  • use the Window probe to add the Exchange 2003 service to the device.

Properties queried and calculations performed

Namespace root\cimv2
WMI Class Win32_PerfRawData_MSExchangeIS_MSExchangeIS
WMI Property 0 ActiveUserCount
WMI Property 1 RPCRequests
Namespace root\cimv2
WMI Class Win32_PerfRawData_MSExchangeIS_MSExchangeISMailbox
WMI Property 0 SendQueueSize
WMI Property 1 ReceiveQueueSize
Namespace root\cimv2
WMI Class CIM_DataFile
WMI Property 0 FileSize
Namespace root\cimv2
WMI Class CIM_DataFile
WMI Property 0 FileSize

Status details

Status Detail Description
The number of people currently using the Information Store. The number of user connections that have shown activity in the last 10 minutes.
The number of client requests currently being processed by the store. The number of requests that the Information Store is currently handling.
The queue of messages outbound from the Information Store. The number of messages that are in the outbound queue of the Information Store.
The queue of messages inbound to the Information Store. The number of messages that are inbound to the Information Store.
Public Information store size. The size of the Public Information database.
Private Information store size. The size of the Private Information database.