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CCM Phone service

The CCM Phone service monitors the status and IP address of the specified phone.

This service cannot use Self Healing.

Service Type SNMP
Instances on a Device 100
Supported Systems/Applications Cisco CallManager Versions 4.x to 6.x
Device Class Server - Windows
Monitored By Windows probe
Scan Interval 5 minutes
Phone You need to specify the name of the phone to monitor. For a list of the phones associated with the CCM server, query the server with the 1.3.6.1.4.1.9.9.156.1.2.1.1.4 SNMP OID.

OID/Calculation

Metric Name OID/Calculation Description
Status 1.3.6.1.4.1.9.9.156.1.2.1.1.7

The Status metric is mapped as:

  • Normal: 2
  • Warning: 5
  • Failed: 1,3,4
Status Description 1.3.6.1.4.1.9.9.420.1.2.2.1.7

The description of the statuses:

  • 1: Unknown
  • 2: Registered
  • 3: Unknown
  • 4: Rejected
  • 5: Partially Registered
IP Address 1.3.6.1.4.1.9.9.156.1.2.1.1.6