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CCM CTI Registration service

The Cisco CallManager (CCM) Computer Telephony Interface (CTI) Registration service monitors the state of the CTI devices that are connected to the CCM server. This includes the CTI devices that have been registered, unregistered, or have lost contact with the CCM manager. This service also monitors the number of registration requests that have been rejected by the CCM server.

This service cannot use Self Healing.

Service Type SNMP
Instances on a Device 1
Supported Systems/Applications Cisco CallManager Versions 4.x to 6.x
Device Class Server - Windows
Monitoring Probe Windows probe
Scan Interval 15 minutes

OID/Calculation

Metric Name OID/Calculation Description
Registered CTI Devices 1.3.6.1.4.1.9.9.156.1.5.14 The total number of registered CTI devices that are present in the network.
Unregistered CTI Devices 1.3.6.1.4.1.9.9.156.1.5.15 The total number of CTI devices that have been removed or have lost contact with the CCM server.
Rejected CTI Devices 1.3.6.1.4.1.9.9.156.1.5.16 The total number of CTI devices that have been configured incorrectly.

Object Identifiers (OIDs)

  • 1.3.6.1.4.1.9.9.156.1.5.14 ccmRegisteredCTIDevices
  • 1.3.6.1.4.1.9.9.156.1.5.15 ccmUnregisteredCTIDevices
  • 1.3.6.1.4.1.9.9.156.1.5.16 ccmRejectedCTIDevices