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Configure Connect2Help to run use a default email message

Configure Connect2Help Tray Tool menu items to create email messages with pre-defined recipients, subjects, and content. when the user selects the menu item, the fields are pre-populated information.

  1. In Conect2Help, click Next to select a configuration file.
  2. Click Menu ItemsEmail.
  3. Enter the Labelfor the menu item.
  4. Select an the Action of Mail link - opens a new message in the user's email client.
  5. Enter the recipient's email address in the To, Cc and Bcc fields. Use semi-colons to separate multiple email addresses.
  6. Enter the Subject for the email message and any Body text to be included in the message defaults.
  7. Click Test to create a test email message to verify your configuration.
  8. Click Save.