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Availability of One Service on Multiple Devices report

The Availability of One Service on Multiple Devices report enables you to compare availability values of one service across different devices for a specific period. Use this report to find out whether a particular device is offering a service.

The service availability on multiple devices is defined by the sum of the Normal and Warning states.

This procedure can only be done at the Customer or Site-level.

  1. Click ReportsAvailability > Availability of One Service On Multiple Devices.
  2. Select the Start Date and Time and End Date and Time.
  3. Select the Service from the drop-down list box.
  4. Select the Devices to include. The devices available depends on the service selected and which devices are using that service.
  5. Select Multiple Graphs to display a separate graph for each of the selected devices.
  6. Click View Report.

The report appears on screen. You can email or save the report to your hard disk.