KBA80001: FTP Site Credentials for sending very large files

Knowledge Base Article #:

80001

Applicable Versions:

N-central 6.5, 6.7, 7.x, 8.x, 9.x

Date Created/Updated:

April 27, 2011

Introduction

Occasionally, we will request large files from our Partners. For example, we may request a copy of a backup file (.tgz) and its digest file (.md5 or .sha1).

A FTP site is available for these requested transfers. Please include the case number in the file name of your submissions.

Upload Credentials

Site: FTP.N-ABLE.COM

Username: partner-upload
Password: zVeZM5

URL (cut-and-paste): ftp://partner-upload:zVeZM5@FTP2.N-ABLE.COM

Once the file is uploaded, please be sure to make a remark in your case the name of the file and that the transfer is complete.